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Best Western Yokohama, Yokohama (Kanagawa)

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From119US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4-29-1 Tsurumi-Chuo Tsurumi-Ku, Yokohama (Kanagawa), Japan, 230-0051

Best Western Yokohama is a modern hotel situated in the thriving port city of Yokohama, Japan's gateway to the world. It provides exceptional connectivity for both long- and short-stay guests, catering to travelers for business or leisure. The hotel features 185 guest rooms equipped with contemporary comforts and amenities. Located in the Tsurumi ward, the hotel is a few minutes' walk from Tsurumi Station, offering easy access to central Tokyo.

Location

The hotel is conveniently located just a 5-minute walk from Tsurumi Station, facilitating swift transport into central Tokyo. It is also in close proximity to local cultural highlights such as Kawasaki Daishi and the Yokohama Museum of Art. Private parking is available for a fee, and Tokyo International Airport is approximately 15 km away.

Rooms

The hotel offers 185 air-conditioned guest rooms designed for comfort. Each room includes a private bathroom with a bath, shower, bidet, hairdryer, and slippers. Guests can enjoy amenities such as flat-screen TVs with satellite channels and laptop-friendly workspaces. Other features include refrigerators and complimentary newspapers, ensuring a relaxed stay.

Eat & Drink

Cafe Dining Palm Tree serves a Western breakfast buffet along with various lunch dishes. The restaurant provides an inviting atmosphere for guests to enjoy their meals. The hotel also includes a grocery/convenience store for added convenience. Dining options cater to diverse tastes while ensuring a quality experience.

Leisure & Business

Best Western Yokohama features a wide range of facilities to enhance guests' experiences. The hotel provides amenities such as a computer station, free newspapers in the lobby, and laundry services. For business travelers, there are conference and banqueting facilities, while recreational options include massage services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room Non-Smoking
Max:
3 persons
15 m² 
Bed options:
2 Single beds
Shower
Heating
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Executive Double Room Non-Smoking
Max:
2 persons
15 m² 
Bed options:
1 King-size bed
Shower
Heating
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Single Room Non-Smoking
Max:
1 person
12 m² 
Bed options:
1 Single bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Yokohama (Kanagawa) 8.1 km
Airports
Tokyo International (HND) 13.2 km
Narita International (NRT) 85.9 km
Train
Shin-Yokohama Station 5.7 km
Hiyoshi Station 5.9 km
Underground
Shin-Yokohama Metro Station 5.7 km
Hiyoshi 5.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Leisure/ TV room
  • Massage

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

4-29-1 Tsurumi-Chuo Tsurumi-Ku, Yokohama (Kanagawa), Japan, 230-0051
Map view
4-29-1 Tsurumi-Chuo Tsurumi-Ku, Yokohama (Kanagawa), Japan, 230-0051
Nearby
1-14-1 Tsurumichuo Tsurumi-ku
Tsurumi Shrine
290 m
Shopping Area
Cial Tsurumi
290 m
1-31 Tsurumichuo
Tsurumi District Cultural Center Salvia Hall
290 m
Restaurants
Ramen Dohyo Kakureiho
80 m
4-25-6 Tsurumichuo
Taiga
200 m
Tsurumichuo
Ekimenya Keikyu Tsurumi ten
230 m
1-30-22 Tsurumichuo
Uin
210 m
Tsurumichuo
Bakery&Sweets ESPLAN
210 m
4-1-7 Tsurumichuo
Saizeriya Tsurumi West Entrance
1.2 km
2-2 Toyokacho
Matsuya Tsurumi
1.2 km
2-2 Toyokacho Tsurumi-Ku Fugue 2 1F
Juraku
1.0 km
2-3 Toyokacho
Tenka
290 m
Tsurumichuo
Cous Cous
980 m
Toyokacho

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Slightly small rooms
7.4/10
Very good
Rooms
6.9
Location
8.5
Service
8.7
Dining
7.2
Guest reviews
7.4/10
based on 20 reviews
7.2
7.2/10based on 278 reviews
Jessie
United Kingdom, June  2024
8.2/10

I had a pleasant stay at the hotel with comfortable rooms and great service. The location was convenient with easy access to transportation and dining options. The dining experience was satisfactory, although there could be more variety in Western dishes. The facilities met my expectations, providing a good overall experience.

Rooms
8.0
The rooms had all the amenities I needed, although they were slightly small compared to American style rooms.
Service
9.0
The staff was very helpful and polite throughout my stay.
Location
9.0
The hotel was perfectly situated with shops, train stations, and restaurants nearby, making it convenient for exploring the area.
Dining
7.0
The dining options were decent, but more variety in Western dishes would have been appreciated.
Facilities
8.0
The hotel facilities were efficient and met my needs during my stay.
Convenient location
Limited dining options
Chris
United Kingdom, June  2024
7.6/10

The hotel rooms are clean and tidy but on the smaller side, making it a bit challenging to move around, especially with large luggage. The service provided by the staff was attentive, helpful, and accommodating even during unexpected events like a typhoon. The location is convenient, close to the train station and surrounded by various dining options. The facilities are well-maintained but may have some unnecessary items in the rooms.

Rooms
7.0
The rooms are regular size for Japan, which means they are smaller compared to American standards, but they are clean and tidy.
Service
9.0
The staff were very nice, helpful, and kind. They even made an effort to accommodate us during a typhoon, which was greatly appreciated.
Location
8.0
The hotel's location is good, being close to the train station and within a reasonable distance to Yokohama. This proximity makes it easy to access transportation and local food establishments.
Dining
7.0
The dining options are a good mix of American and Oriental food, providing a convenient choice for guests. However, specific standout dishes or features are not highlighted.
Facilities
7.0
The facilities are adequate, though some rooms may feel cramped with unnecessary items. Overall, the hotel maintains a comfortable and clean environment.
Susan
United States, May  2024
7.4/10

The hotel's location near the train station was a big plus for me, making it convenient to explore Yokohama and other nearby areas. The room size was a bit small, especially for a twin room, but overall, it served its purpose well. The dining options were varied but had some drawbacks. The service provided was excellent, with friendly and helpful staff members.

Rooms
7.0
The room I stayed in was a bit small, especially for a twin room, leaving limited space to move around.
Service
9.0
The hotel staff provided excellent customer service, making my stay more enjoyable.
Location
8.0
The hotel's location close to the main train station was very convenient for my explorations in Yokohama and beyond.
Dining
6.0
The dining options had a lot of variety, but there were some drawbacks, including smoking near the hotel entrance.
Facilities
7.0
The hotel facilities were good overall, but there were some inconveniences with luggage storage for larger bags.
Eric
United Kingdom, May  2024
8.0/10

The hotel is in a convenient location close to the Tsurumi Station, making it easy to explore Tokyo. The rooms, though small, are efficiently equipped and very clean, providing everything you need for a comfortable stay. The service is friendly and helpful, ensuring a pleasant experience.

Rooms
8.0
The rooms are very small, but they are very clean and equipped with everything required for a comfortable stay.
Service
9.0
The service was hospitable and friendly, making me feel welcome and well taken care of.
Location
9.0
The hotel is conveniently located close to the Tsurumi Station, allowing easy access to explore Tokyo.
Dining
7.0
The dining options, while not extensive, offer a good way to start the day. Breakfast can be expensive unless you have a discount coupon.
Facilities
7.0
The hotel offers basic facilities that cover essential needs, ensuring a comfortable stay.
Caroline
United Kingdom, May  2024
7.8/10

The hotel offers small but cozy rooms, and the service is top-notch with friendly and helpful staff. Its location close to the train station makes it convenient for exploring the area.

Rooms
7.0
The rooms are small but not surprising for Japan. As two Americans, we found the room size to be a bit tight, but we expected this in advance.
Service
9.0
The service was fabulous with kind and helpful staff. They even went the extra mile by reminding us of closing times and being friendly throughout our stay.
Location
8.0
The location is super convenient, very walkable from the station, and close to both Tokyo and Yokohama.
Dining
7.0
The dining options offered a mix of American and oriental food which was convenient.
Facilities
8.0
The facilities are decent, offering the necessary services for a comfortable stay.
Neville
United Kingdom, April  2024
7.6/10

My stay at the hotel was quite an experience. The room was a bit smaller than I expected, facing the railway tracks, but it was good for one person. The service was professional and courteous, although negotiating a good room rate for an extended stay was not flexible. The location was perfect for public transportation, shops, and food establishments, offering a lot of eating options. The dining experience had more selection than other hotels at the same rating level.

Rooms
7.0
The room, though a bit too small and facing the railway tracks, was suitable for a solo traveler.
Service
8.0
The service was professional and courteous, but there was limited flexibility in negotiating a good room rate for an extended stay.
Location
9.0
The hotel's location was perfectly situated next to the train station, providing easy access to Tokyo center and restaurants within walking distance.
Dining
8.0
The dining experience offered more selection than expected, surpassing other Japanese hotels at the same rating level.
Facilities
6.0
The hotel facilities were average, meeting the standard in Japan.
Convenient location
Small rooms
Edward
United States, March  2024
7.0/10

My stay at the hotel was quite a mixed experience. While the location was perfect with many shops and two train stations within 5 minutes walking distance, the rooms were uncomfortably small, making it hard to move around, especially with luggage. The service, on the other hand, was friendly and helpful.

Rooms
5.0
The room I stayed in was very small, making it difficult to move around, especially with large luggage.
Service
8.0
The staff at the hotel were friendly and helpful during my stay. They made me feel welcome and were always ready to assist.
Location
9.0
The location of the hotel couldn't have been better, with plenty of shops nearby and two train stations just a short walk away.
Dining
7.0
The dining experience was okay, but nothing too special. The options were decent but not exceptional.
Facilities
6.0
The facilities at the hotel were adequate, but nothing extraordinary. They served their purpose without standing out.
Convenient Location
Cramped Rooms
Arthur
United States, March  2024
6.8/10

The hotel had a very strong smell of tobacco smoke in the rooms, making the stay somewhat unpleasant, but the service was outstanding with helpful staff especially during late-night arrivals. The location was excellent with easy access to train connections and various dining options nearby. The dining experience lacked Western dishes and fresh fruits but offered value for money. The facilities were well-maintained despite the room odor.

Rooms
5.0
The rooms had a very strong smell of tobacco smoke, which made the stay less enjoyable. They were also a little small for three people.
Service
9.0
The service was nice and polite, especially when arriving late at night due to flight cancellations.
Location
8.0
The location was great with plenty of restaurants and cafes nearby, although it was not very central to major attractions.
Dining
7.0
The dining could include more 'Western' dishes and fresh fruits but was considered value for money.
Facilities
6.0
The facilities were average, but the hotel staff tried their best to accommodate guests during the typhoon.
Paul
United Kingdom, February  2024
8.4/10

The hotel had tiny rooms filled with useful amenities, though slightly cramped for two. The service was incredibly friendly and convenient being near the train station. The location was excellent, close to transportation hubs. The dining options were varied with a mix of American and Oriental cuisine. Overall, a clean and comfortable stay with great value for money.

Rooms
8.0
The rooms were compact but packed full of useful kit.
Service
9.0
The staff were all very helpful and amazingly friendly.
Location
9.0
The location was excellent, very near the station making it convenient for travel.
Dining
8.0
The dining was very good with a mix of American and Oriental dishes.
Facilities
8.0
The facilities provided were top-notch and added to the value of the stay.
David
United States, February  2024
7.4/10

The hotel's location is really good, with plenty of restaurants nearby and excellent connections to central Tokyo. The rooms, though small by American standards, are clean and tidy. The service provided by the staff was very polite and helpful, making my stay enjoyable. The hotel's dining offerings were decent, with a mix of American and oriental food. Overall, a budget-friendly option close to Yokohama and Tokyo.

Rooms
7.0
The rooms, while small, are clean and tidy.
Service
9.0
The staff were all very helpful and welcoming.
Location
8.0
The location is really good, with plenty of restaurants and cafes nearby and a train station just 400 meters away.
Dining
7.0
The dining options were decent, with a mix of American and oriental food.
Facilities
6.0
The facilities met my basic needs for a budget hotel.
Gerald
United Kingdom, February  2024
7.8/10

The hotel is conveniently located close to train stations, making it easy to explore the area, especially for senior citizens. The rooms are small but suitable for one person. The service provided is excellent with staff offering excellent customer service. The dining options are varied but can be expensive without a breakfast coupon. The facilities are well-maintained and offer dry cleaning, housekeeping, and laundry services.

Rooms
7.0
The rooms are small for tall/big people but good for one person.
Service
9.0
The staff provided excellent customer service.
Location
8.0
The hotel's location is really good, close to train stations with good connections to Tokyo center.
Dining
7.0
The dining experience offers a good variety with some expensive options unless using a breakfast coupon.
Facilities
8.0
The hotel facilities include dry cleaning, housekeeping, and laundry services.
Colin
United Kingdom, January  2024
7.8/10

My stay at the hotel was quite pleasant overall. The location was fair, close to Tsurumi Station and many interesting places, though not right in the heart of everything. The service was great, with staff trying to accommodate us during a typhoon. The dining options were good, offering a mix of American and Oriental food. The rooms, despite being small, provided essential amenities like tea, coffee, and a TV. The facilities were decent, catering to basic needs.

Rooms
7.0
The room I had was facing the station building and was the smallest I have ever experienced, including the bathroom. However, it came equipped with tea, coffee, a TV, and even a tablet.
Service
9.0
The service was pleasant and helpful, with staff going out of their way during a typhoon. There were amenities like dry cleaning, housekeeping, and laundry services available.
Location
8.0
The hotel's location was very close to Tsurumi Station, making it easy to access other parts of Yokohama. It was also much cheaper compared to other hotels in the area, which was a plus.
Dining
8.0
I enjoyed the dining experience, particularly the mix of American and Oriental food. However, the presence of smoking right at the hotel's front door was a bit off-putting.
Facilities
7.0
The hotel had basic facilities that catered to my needs during the stay. Nothing extraordinary but sufficient for a comfortable stay.
Thomas
United Kingdom, January  2024
7.6/10

The hotel had rooms that don't smell like cigarettes and come with a heater, but a terrible smell emerged when the window was closed, resembling cold tobacco and dust. The room was a bit smaller than expected. The service was polite, caring, and professional, although not flexible with negotiating room rates for extended stays. The location is convenient for visiting Yokohama and accessing public transportation, shops, and food establishments. The dining options could be improved with more 'Western' dishes and fresh fruits, but the homemade marmalade was a nice touch. The facilities were satisfactory but had room for improvement.

Rooms
7.0
The rooms were smaller than expected, but they were clean and didn't smell like cigarettes.
Service
8.0
The service was polite, caring, and professional. However, negotiating room rates for extended stays was not easy.
Location
9.0
The location is good for visiting Yokohama and offers easy access to public transportation, shops, and food establishments.
Dining
7.0
The dining experience could be better with more 'Western' dishes and fresh fruits. The breakfast coupon helped with the expensive prices.
Facilities
7.0
The facilities were decent but could use some enhancements.
Luke
United Kingdom, January  2024
8.2/10

The hotel is a great choice in Tokyo, offering a convenient location near Tsurumi Station with good connections to the city center. The rooms, while small as expected in Japan, provide all necessary amenities. The service is top-notch with helpful staff and useful facilities such as luggage storage. The dining options are satisfactory, but starting breakfast earlier would benefit guests. Overall, a value-for-money stay with a few minor drawbacks.

Rooms
8.0
The rooms, though small, are well-equipped and meet Japanese standards.
Service
9.0
The service is excellent, with attentive staff and useful facilities.
Location
9.0
The hotel's location near Tsurumi Station provides easy access to Tokyo and surrounding areas.
Dining
7.0
The dining options are decent, but an earlier start for breakfast would be more convenient.
Facilities
8.0
The hotel offers all necessary facilities for a comfortable stay.
Alfred
United Kingdom, January  2024
7.2/10

I had a mixed experience at this hotel. The rooms were small and had a terrible smell of cold tobacco and dust when the window was closed, but given the inexpensive price, I guess it's understandable. The train passing in front of the windows could be noisy at times, which was a bit bothersome, especially due to my late booking. On the bright side, the service was polite and efficient, although not very flexible. The location was great with plenty of nearby restaurants and cafes, despite being far from the Yokohama Pacifico National Convention Centre.

Rooms
7.0
The rooms were small and had a terrible smell once the window was closed, smelling of cold tobacco and dust.
Service
7.0
The service was polite and efficient but not very flexible.
Location
8.0
The location was great with plenty of restaurants and cafes nearby, even though it's far from the Yokohama Pacifico National Convention Centre.
Dining
8.0
The dining had a good selection to start the day, although it could use more 'Western' dishes and fresh fruits.
Facilities
6.0
The facilities were average.
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Rooms and Guests2 Guests, 1 Room